- You can block your PalmPay account with *861# USSD Code.
- If USSD banking has not been activate on your account, you can quickly call Palmpay customer care to block your account when your phone or debit card is stolen.
- PalmPay account blocked can only be unblock by contacting Palmpay customer care.
- However, you can unblock your ATM card in your Palmpay App Dashboard, under “Card” section.
Palmpay is one of the prominent mobile money operators in Nigeria and the fintech offers a hassle-free solution to deny access to unauthorized access. Blocking Palmpay account using USSD code is the fastest and smartest way to restrict all access to the account when your phone is stolen or misplaced.
The USSD code blocking method works on both android phones and iPhones. So, if your phone is stolen or your Palmpay ATM card is misplaced, you can quickly and easily block it by dial the PalmPay USSD code.
In addition to that, security breaches and privacy concerns are other major reasons people block their PalmPay accounts. Meanwhile, it’s important to note that account blocked by its owner will requires some identity verifications to unblock it.
For example, if your PalmPay Debit Card is stolen, you can login to your app to block it. You can also block it by dialing the USSD code. However, to unblock the ATM card, you will definitely need to login to your PalmPay account and go/to card and unfreeze the card with your transaction PIN.
Well, the case is different for PalmPay account that’s being blocked by holder. If you block your account due to stealing or lost reasons, you will need to contact the PalmPay customer service team and you will be required to provide proof of verification such as submitting some documents that are attached to the account.
Blocking PalmPay Account using USSD
To block your PalmPay account using a USSD code, dial *861# on the mobile number linked to your PalmPay account. Follow the prompts to select the option for blocking your account or reporting an issue. This process is typically used in cases of theft, loss, or unauthorized access to ensure the security of your funds.
Alternatively, you can contact PalmPay customer service immediately through their hotline or email for assistance. Simply tell the representative the details of your account such as username, phone number, names on the account and email address if required.
Meanwhile, do not disclose your PIN and password to anyone including the customer service and always confirm that the number you are dialing is officially provided by PalmPay to avoid scams.
